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KMID : 1164420130080020099
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Health Communication
2013 Volume.8 No. 2 p.99 ~ p.108
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Experience, Emotional Reaction and Coping Behavior of Verbal Abuse During the Clinical Practice of Nursing Students
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Jung Hyo-Ju
Chung Hyang-In
Choi Kyung-Choo
Cho Ah-Yeong
Choi Kyong-Hwa
Jo Jeong-Heum
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Abstract
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Purpose: This study was conducted to investigate verbal abuse experiences, emotional reactions to verbal abuse and coping behaviors of nursing students when they were doing clinical practice.
Methods: Data were collected from 370 nursing students from 26th of July to 5th of August in 2013 using revised versions of the verbal abuse scale for operating room nurses, the Assault Response Questionnaire (ARQ), and the coping behavior scale. 361 questionnaires were analyzed by descriptive statistics, t-test, and one-way AVOVA.
Results: Most frequently mentioned settings where verbal abuse was experienced were general surgery units (42.9%), abusers were nurses (74.0%), and type of verbal abuse was talking down. Female (t=-3.54, p=.001), senior grade (t=-5.34, p=<.001), no school affiliation with hospital (t=11.51, p=<.001) were associated with more verbal abuse experiences. Most frequent emotional reactions were feeling angry (4.01±1.07) followed by feeling withdrawn (3.32±1.36). Most frequent coping behaviors were enduring (83.7%) followed by ignoring (68.4%).
Conclusion: The level of verbal abuse experiences and negative emotional reactions of nursing students were high, but their coping behaviors were passive. There need various active efforts and programs to prevent verbal abuses and to help students cope more actively against verbal abuse in their clinical practice.
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KEYWORD
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Verbal abuse, Nursing student, Emotional reaction, Coping behavior
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